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Event Details

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Date:
May 11, 2017
Time:
12:00 PM - 1:30 PM
Time Details:
Already adjusted for CDT
Cost:
No cost - pre-registration required

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ICMA Webinar - Best Practices in Citizen/Customer Service

Thursday, May 11

Topics: 1. What are agencies doing to raise the bar of service delivery and cost effectiveness? 2. How are agencies engaging citizens to be more than simply consumers of service? 3. What are some future prospects for enhancing citizen/customer experience?


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